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Refund & Cancellation Policy

At Fort Mangalgarh Palace, we strive to provide a seamless booking experience. This Refund & Cancellation Policy outlines the terms under which reservations made through https://fortmangalgarhpalace.in may be cancelled or refunded.
By confirming a booking, you agree to the terms stated below.

1. Booking Cancellation

  • Guests may cancel their reservation subject to the cancellation terms applicable to their selected room type and rate plan.
  • Cancellation requests must be made through:
    • Our website, or
    • Email or phone contact with the hotel at +91 73559 86298
  • The cancellation cut-off time and applicable charges will be clearly mentioned at the time of booking.

2. Cancellation Charges

  • Free Cancellation:
    Applicable only if cancelled within the permitted free cancellation period mentioned during booking.
  • Partial Charge:
    Cancellations made after the free cancellation period may attract a charge of one night’s tariff or a percentage of the total booking amount, as per the selected plan.
  • Non-Refundable Bookings:
    Certain promotional or discounted bookings are non-refundable and cannot be cancelled or modified.

3. No-Show Policy

  • Failure to check in on the scheduled arrival date without prior cancellation will be treated as a No-Show.
  • In case of a no-show, 100% of the booking amount may be charged.
  • The reservation may be automatically cancelled after the first night.

4. Early Check-Out

  • Early departure after check-in may attract full or partial charges, depending on the booked rate plan.
  • Refunds for unused nights are subject to hotel discretion and booking terms.
  • Guests are requested to inform the hotel in advance by calling +91 73559 86298.

5. Early Check-In Policy

  • Standard check-in time will be communicated at the time of booking.
  • Early check-in is subject to room availability and cannot be guaranteed.
  • Early check-in may attract additional charges, depending on the time of arrival.
  • Complimentary early check-in may be considered at the hotel’s discretion based on occupancy.
  • Guests should contact the hotel in advance at +91 73559 86298 to request early check-in.

6. Late Check-Out Policy

  • Standard check-out time will be communicated at the time of booking.
  • Late check-out is subject to availability and prior approval from hotel management.
  • Late check-out beyond the standard time may incur additional charges, which will be communicated at the property.
  • Late check-out requests should be made at the front desk or by calling +91 73559 86298.

7. Refund Policy

  • Refunds, if applicable, will be processed only after deduction of cancellation charges.
  • Refunds will be credited to the original payment method used at the time of booking.
  • Refund processing may take 7–10 working days, depending on the bank or payment gateway.

8. Modification of Booking

  • Date changes or booking modifications are subject to availability.
  • Any difference in tariff due to modification must be paid by the guest.
  • Modifications may be treated as cancellation and rebooking depending on the rate plan.

9. Force Majeure

  • Fort Mangalgarh Palace shall not be held responsible for cancellations or modifications due to events beyond its control, including but not limited to natural disasters, government restrictions, pandemics, or transport disruptions.
  • Refunds in such cases will be handled on a case-by-case basis at the hotel’s discretion.

10. Payment Gateway Charges

  • Any transaction or gateway charges levied by banks or payment providers are non-refundable.
  • The hotel is not responsible for delays caused by payment processors.

11. Hotel-Initiated Cancellations

  • In rare cases where the hotel is unable to honor a confirmed booking, guests will be offered:
    • A full refund, or
    • Alternative accommodation, subject to availability.

12. Policy Amendments

  • Fort Mangalgarh Palace reserves the right to modify this Refund & Cancellation Policy at any time without prior notice.
  • Updated policies will be posted on the website and will apply to future bookings.

13. Contact Us

For cancellation, refund requests, or queries, please contact:

Fort Mangalgarh Palace
🌐 Website: https://fortmangalgarhpalace.in
📧 Email: info@fortmangalgarhpalace.in
📞 Phone: +91 73559 86298

WhatsApp

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